01 / Tell us your setup
Send your device model, internet connection and preferred viewing categories on WhatsApp.
CAMIPTV / SETUP
03 / FROM ENQUIRY TO PLAY
Send your device model, internet connection and preferred viewing categories on WhatsApp.
We confirm trial availability and help you test the device and network you intend to use.
Ask about the account allowance, player fees and activation before selecting Regular or Premium.
Test at the time you normally watch. Try a wired connection where practical and compare more than one source.
Test your preferred viewing categories, audio, subtitles and guide information where supported.
Send account details only through the confirmed private support conversation. Never post passwords or playlist URLs publicly.
Tell us your device, player, the affected programme, the exact error and when it happened. Explain whether it affects one source or several. Changing one setting at a time makes a problem easier to identify.
Ask for setup supportYOUR NEXT GREAT WATCH
Tell us where you are and what you watch on. We will help you take the next step.
Request your free trial